Effective Date: September 19, 2026
Welcome to the official online platform operated by Mundo Joven Travel Shop SA de CV. This document serves as the legally binding Terms of Service that govern your access to and use of our e-commerce website www.mjtravelshop.com, our full catalog of travel accessory products, customer support services, and all interactive features connected to our platform. Our brand is built on the promise of light, reliable picks for on-the-go days, designed to help every wanderer explore our full collection of travel accessories, and travel lighter, smarter and fully prepared for anything on every upcoming journey.
By accessing, browsing, registering an account, or completing any purchase on our website, you confirm that you are at least 18 years of age (or the age of majority in your jurisdiction of residence), you possess the full legal authority to enter into this binding agreement, and you have read, understood, and agreed to abide by every term and condition laid out in this document. If you do not agree to any part of these Terms of Service, you are not permitted to access or use our website, and you should immediately discontinue all interaction with www.mjtravelshop.com. These Terms of Service apply to all visitors, registered users, customers, and other parties who access our platform, and your use of our services constitutes your unconditional acceptance of this agreement.
1. Platform Services Overview
Mundo Joven Travel Shop SA de CV operates www.mjtravelshop.com as a dedicated e-commerce destination that curates and sells high-quality travel accessories tailored for modern explorers. Our product lineup includes, but is not limited to, compact travel organizers, weather-resistant luggage tags, portable toiletry kits, lightweight travel adapters, and all other trip staples that wanderers swear by, alongside regular Fresh Arrivals of brand new travel picks to elevate every journey you take. All services offered on our website are intended for personal, non-commercial use by individual customers who purchase products for their own personal travel needs. Commercial resellers, bulk purchasers who intend to resell our products on third-party platforms, and any parties using our services for large-scale commercial redistribution must obtain explicit written approval from our official team in advance, or their accounts and orders may be suspended without prior notice.
We make reasonable efforts to ensure that all content, product descriptions, pricing information, and inventory data displayed on www.mjtravelshop.com are as accurate as possible at the time of publication. However, occasional typographical errors, system glitches, or inventory update delays may occur, and we reserve the right to correct any inaccuracies on our platform at any time without prior notification. While we continuously work to maintain 24/7 uninterrupted access to our website, we do not guarantee that our platform will be free of temporary downtime for scheduled system maintenance, security updates, server upgrades, or unplanned technical repairs, and we are not liable for any inconvenience or losses caused by temporary periods of platform inaccessibility.
2. User Account Registration and Security
To access certain exclusive features on our website, including saving items to your personalized wishlist, tracking the status of all your past and ongoing orders faster, and receiving early access to our Fresh Arrivals of new travel picks, you may choose to create a registered user account on our platform. When you register, you agree to provide accurate, current, and complete personal information, and you commit to updating your account details promptly if any of your information, such as your email address, shipping address, or contact phone number, changes over time. Providing false, misleading, or outdated registration information is a violation of these Terms of Service, and we reserve the right to suspend or terminate your user account immediately if we confirm that your registered information is inaccurate or incomplete.
You are fully and solely responsible for safeguarding the login credentials for your user account, including your account password, and all activities that take place under your account. You agree not to share your account login details with any third party, and you will immediately notify us via our official contact email [email protected] or our phone line +52 55 4747 8000 if you detect any unauthorized access to your account, or any other security breach related to your account status. We cannot and will not be held liable for any losses or damages that arise from your failure to protect your account credentials, or from any unauthorized use of your account that you do not report to our team in a timely manner.
We reserve the full right to terminate your user account, restrict your access to our entire platform, and block your IP address from visiting our website if we determine, at our sole and reasonable discretion, that you have violated any clause in these Terms of Service, engaged in fraudulent purchasing activities, attempted to hack or disrupt our website systems, or otherwise misused our platform in a way that harms our business operations, other users, or the broader public interest.
3. Order Placement, Pricing, and Payment Terms
When you submit an order on www.mjtravelshop.com, this action constitutes a formal offer to purchase the selected products under the terms specified in your order confirmation. Our team retains the full right to accept or decline any order for any legitimate reason, including but not limited to circumstances where a product you ordered is listed with an incorrect price due to a system error, the product is marked as out of stock after inventory sync, our fraud detection system flags your order as a high-risk fraudulent transaction, or we identify that you have violated any of the clauses in these Terms of Service. The formal contract of sale between you and Mundo Joven Travel Shop SA de CV only comes into full effect after we have successfully processed your payment and sent you an official order confirmation email that verifies your order has been approved and entered our processing queue.
All product prices displayed on our website are quoted in Mexican Pesos (MXN) by default, unless explicitly marked otherwise for international customers, and all prices are subject to change at any time without prior public notice. The final price that applies to your order is the exact price displayed on the checkout page at the moment you complete your payment. All applicable local sales taxes, import duties for international shipments, and shipping fees will be clearly displayed to you before you confirm your order, and these additional charges will be calculated as part of your total order amount that you are required to pay.
You agree to pay the full total amount for your order using one of the supported, valid payment methods listed on our checkout page. All payment transactions on our website are processed via fully PCI DSS-compliant third-party payment processors, and we do not store full sensitive credit card or payment account details on our internal servers. You confirm that you are the legal authorized holder of the payment method you use to complete the transaction, and you have full legal right to authorize the payment of the total order amount. If any payment is reversed, charged back, or found to be unauthorized after your order is processed, we reserve the right to recover all related costs and administrative fees from you, and restrict your future access to our platform permanently.
4. Shipping, Delivery, and Returns Policies
All terms related to order processing timelines, shipping coverage areas, estimated delivery windows, shipping fee structures, tracking services, and delivery issue resolutions are fully outlined in our separate, publicly published Shipping Policy, which is incorporated by reference as an integral part of these Terms of Service. You agree that all shipping-related disputes will be resolved in alignment with the rules and processes laid out in that policy. You are responsible for ensuring that the shipping address you provide when placing your order is 100% accurate and complete, and you agree to bear the full cost of re-shipping if a package is returned to us due to incorrect, incomplete, or undeliverable address information you provided.
Our separate Refund and Returns Policy is also fully incorporated into these Terms of Service as a legally binding component of your user agreement. We explicitly restate here that we do not accept any “refund only” requests under almost all normal circumstances: a full or partial refund will only be issued after you return the purchased product to our designated address, and our warehouse team completes an inspection that confirms the product meets all return eligibility requirements. No full refund will ever be processed before we recover the delivered item from you, and you may only request for a product replacement or store credit for all valid return cases, except for a very limited set of exceptions clearly defined in our Refund and Returns Policy.
Our official physical address for all return deliveries, formal written inquiries, and legal notices is Av. Baja California 261, Interior 4 y 5 Piso, Col. Hipódromo, Cuauhtémoc, C.P. 06100, Ciudad de México, Mexico. You may also reach our customer support team via phone at +52 55 4747 8000, or send email inquiries to our official contact channel at [email protected] during our regular business hours, 9 AM to 6 PM from Monday to Friday, excluding public national holidays in Mexico.
5. Acceptable Use and Prohibited Activities
When you access and use www.mjtravelshop.com, you agree that you will not use our platform for any unlawful, harmful, or unauthorized purpose. The following list of activities is strictly prohibited, and any violation will result in immediate account suspension, permanent access ban, and potential legal action if necessary:
- Copying, reproducing, distributing, publicly displaying, or modifying any copyrighted content on our website, including product images, brand text descriptions, promotional graphic designs, platform layout, and software code, without our explicit written prior permission. All intellectual property rights on our platform remain the exclusive property of Mundo Joven Travel Shop SA de CV, and no use of our content is allowed for commercial or non-personal use.
- Using automated systems, web scrapers, bots, crawlers, or any other non-human tools to access, scrape, or harvest data from our website in bulk, for any purpose including price comparison, competitor market analysis, or unauthorized inventory data collection.
- Submitting any malicious code, viruses, malware, or harmful programs that are designed to disrupt, damage, or compromise the security functionality of our website, our server infrastructure, or the data systems of other platform users.
- Impersonating any other individual, entity, or employee of Mundo Joven Travel Shop SA de CV, or falsifying your identity in order to gain unauthorized access to other user accounts, or submit false fraudulent orders.
- Posting or transmitting any unlawful, defamatory, obscene, threatening, or otherwise offensive content on our platform, including in product review sections, customer feedback forms, or support message threads, that violates the legal rights of other parties.
- Manipulating the pricing system of our website, exploiting system glitches to purchase products at incorrectly displayed nominal prices, or conducting fraudulent payment chargebacks on valid, successfully delivered orders.
6. Intellectual Property Rights
All content published on www.mjtravelshop.com, including but not limited to our brand name “Mundo Joven Travel Shop”, our official logos, all product photographs, text descriptions of our trip staples that wanderers swear by, blog content about travel tips, website graphic designs, page layouts, underlying source code, trademarks, service marks, and other intellectual property assets, are the exclusive property of Mundo Joven Travel Shop SA de CV, and are protected by Mexican federal copyright law, international trademark regulations, and other global intellectual property treaties.
You are granted a limited, non-exclusive, non-transferable, revocable personal license to access and use our website for your personal shopping use only. This license does not grant you any right to resell, redistribute, reproduce, or commercially use any of our protected intellectual property assets in any form. Any unauthorized use of our intellectual property constitutes a violation of these Terms of Service, and we reserve the right to pursue all available legal remedies to protect our intellectual property rights, including claiming for financial damages, and seeking court injunctions to stop infringing activities immediately.
You may submit product reviews, feedback, or user-generated content to our platform from time to time. By submitting such content, you grant Mundo Joven Travel Shop SA de CV a permanent, royalty-free, worldwide, and fully sublicenseable right to use, reproduce, modify, adapt, publish, and display this content for our own marketing, promotional, and community building purposes, across all of our digital and offline channels, without requiring any additional compensation to you. We also reserve the right to remove any user-generated content from our platform at our sole discretion if we determine it violates our content guidelines.
7. Disclaimers of Warranties
Our website and all services, products, and content provided on www.mjtravelshop.com are offered on an “as is” and “as available” basis, without any explicit or implied warranties of any kind, to the fullest extent permitted by applicable law. Mundo Joven Travel Shop SA de CV expressly disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular travel-related purpose, and non-infringement of intellectual property rights.
We do not warrant that our website will be completely error-free, that all server defects will be corrected, that our platform will operate without interruptions, or that our website servers are 100% free of harmful viruses or other damaging components. We make every effort to display the actual colors and features of our travel products accurately on our website, but we cannot guarantee that the color and detail presentation on your specific electronic device screen will be 100% identical to the physical product you receive. All product usage recommendations we provide on our website are for reference only, and you are responsible for verifying that any travel accessory you purchase is suitable for your specific travel scenarios.
8. Limitation of Liability
Under no circumstances will Mundo Joven Travel Shop SA de CV, our directors, employees, affiliates, or service partners be held liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website, our products, or our services, including but not limited to lost profits, lost travel planning data, business interruption losses, or personal incidental travel expenses, even if we have been advised of the possibility of such damages in advance. The total aggregate maximum liability of our company for any and all claims arising from your use of our platform, our products, or our services, regardless of the legal theory of the claim, is strictly limited to the total amount you have actually paid to us for the specific order that gives rise to the claim.
This limitation of liability clause applies to the fullest extent permitted by applicable local laws in Mexico and all jurisdictions where we operate our international shipping services. Some jurisdictions do not allow the exclusion or limitation of implied warranties or liability for consequential damages, so some of the above exclusions may not apply to you, to the extent that local mandatory law overrides these terms.
9. Modifications to Terms of Service
We reserve the full right to update, revise, or modify these Terms of Service at any time at our sole discretion, to reflect changes to our business operations, new features added to our website, updates to regulatory requirements, or adjustments to our operating policies. When we make material changes to this document, we will update the effective date listed at the top of the page, and post a prominent notification on the homepage of www.mjtravelshop.com to alert all users that the terms have been revised. For registered account users, we will also send a notification email to your registered contact address to inform you of the new changes. Your continued use of our website, placing new orders, or accessing your account after the effective date of the revised Terms of Service will be treated as your full acceptance of all modified clauses.
If any individual clause of these Terms of Service is found to be invalid, unenforceable, or illegal by a court of competent jurisdiction, the remaining clauses of this agreement will remain in full force and legal effect, and will continue to bind both you and our company. The failure of our team to enforce any right or provision laid out in these Terms of Service at any time does not constitute a waiver of that specific right or provision, and does not prevent us from enforcing that clause at any later time.
10. Governing Law and Dispute Resolution
These Terms of Service shall be governed by, and construed in full accordance with, the laws and regulations of the United Mexican States, without regard to its conflict of law principles. Any dispute, claim, or controversy arising out of or related to your use of our website, our products, or these Terms of Service shall first be resolved through good faith, direct negotiation between you and our company. If the dispute cannot be resolved amicably within 30 days after the negotiation process begins, all disputes shall be submitted to the exclusive jurisdiction of the competent courts located in Mexico City, Mexico.
If you have any questions, comments, or concerns about any part of these Terms of Service, you may contact our legal and customer support team at any time via our official email [email protected], call our support line at +52 55 4747 8000, or send formal written correspondence to our physical business address. We are committed to working together with our community of wanderers to resolve any issues fairly, to ensure you get to enjoy all the light, reliable travel accessories we provide, and upgrade every journey you take with our carefully curated trip staples.